Buyer Protection

Choose Us to Resolve Your PCB Procurement Concerns

We are acutely aware that you harbour numerous apprehensions when it comes to engaging with new PCB suppliers. Hereby, with unwavering capabilities and utmost sincerity, we earnestly pledge to comprehensively address all your procurement pain points.

I. Robust Quality Assurance

Sophisticated Manufacturing Processes and Rigorous Quality Control
Our production techniques are at the vanguard of the industry, having been refined over years of experience and continuous improvement. We commence with meticulous screening of raw material sources, ensuring that every batch of incoming materials adheres to the highest quality benchmarks. Throughout the manufacturing process, we have established multiple inspection stations, incorporating real - time monitoring of critical operations and periodic sampling inspections. At the final product stage, a comprehensive inspection and release procedure is carried out. This all - encompassing and exacting quality management system effectively eradicates common PCB defects such as short circuits and open circuits, thus laying a solid foundation for the quality of your PCBA products.

Swift Problem - Resolution Mechanism

In the event of any quality issues, rest assured that our dedicated after - sales team will respond promptly. We commit to providing an initial solution within 4 hours of receiving your feedback. In cases where re - production of PCBs is required, leveraging our robust production capacity, we can expeditiously complete rush orders, minimizing disruptions to your production schedules. Regarding liability and cost coverage, if the problem is determined to be our responsibility, we will refund the cost of the PCBs in full and, in accordance with the terms of the contract, provide reasonable compensation for any losses incurred in the PCBA due to PCB - related quality issues. The entire process is transparent, and we will never shirk our responsibilities.

Professional Fault Diagnosis and Support

When the failure of a PCBA occurs with an unclear cause, our team of seasoned technical experts is ready to assist. Equipped with advanced diagnostic tools and state - of - the - art analysis methods, we are capable of conducting comprehensive and in - depth investigations to precisely identify the root cause of the problem. Even in situations where it is challenging to determine liability, we will uphold the principle of win - win cooperation and work closely with you to explore viable solutions, providing unwavering support for the continued progress of your projects.

II. Punctual Delivery Assurance

Ample Production Capacity and Rational Scheduling

Our production facilities are outfitted with large - scale, modern manufacturing equipment and boast substantial production capacity reserves, enabling us to handle multiple large - scale orders simultaneously. Through the implementation of advanced production scheduling software and fine - grained management practices, from intelligent raw material inventory allocation to the optimization of production workflows, every aspect is meticulously planned and efficiently executed. This ensures that each order is delivered on time and to the highest quality standards. Additionally, we attach great importance to the logistics and transportation process. We have forged long - term, strategic partnerships with several top - tier logistics providers. By proactively planning transportation routes and closely monitoring logistics operations, we are well - equipped to handle potential logistics risks and are committed to preventing any delivery delays.

Clear - Cut Delay Compensation

In the unlikely event that delivery is delayed due to our reasons, we will strictly adhere to the compensation terms stipulated in the contract. The compensation amount will be calculated based on factors such as the number of days of delay and the order value, with the aim of fully compensating for the losses you may suffer as a result of production line downtime, thus alleviating any concerns you may have regarding delivery timelines.

III. Secure Payment Solutions

Reputable Standing and Sound Financials

We are an established enterprise with years of experience in the PCB industry. Through consistent integrity in business operations and outstanding performance, we have built a sterling reputation and maintained a healthy financial position. Looking back on our long - standing collaborations with numerous domestic and international clients, there has never been an instance of failure to deliver on time or any malicious misappropriation of funds due to our own actions. We value every cooperation opportunity and regard the trust of our customers as the cornerstone of our business development. We will take practical steps to safeguard the security of your prepayments.

Flexible Payment Options

To meet the diverse needs of our customers, we offer a wide range of payment methods. If you choose wire transfer, our professional finance team will closely monitor exchange rate fluctuations. At the time of contract signing, we will consult with you to develop a reasonable exchange rate adjustment mechanism to effectively mitigate any exchange rate risks you may face. If you prefer a letter of credit, our team of experts, well - versed in letter - of - credit operations, will handle all relevant procedures for you. We will provide a detailed explanation of each clause to ensure that you fully understand and smoothly complete the transaction process. Moreover, we always adhere to a customer - centric service philosophy and are proactive in accommodating any payment method requirements you may have. Through efficient and seamless communication, we strive to facilitate a smooth and successful cooperation process.

Choosing I-TECH means choosing professionalism, efficiency, and peace of mind. We look forward to working with you to create brilliance and start a new chapter in PCB sourcing!